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Homeowner Warranty and Customer Care

Mandalay Homes stands behind their product with a dedicated team ready help with any questions or issues that may arise during the building process and after you’ve moved in.

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Monday through Friday 8am – 5pm
Closed Holidays
  • Customer Care Coordinatorext 3Process all incoming claims and requests and work with our trade partners and homeowners to ensure the work is completed.
  • Linn Clarkext 6Contract CoordinatorWorks with you to ensure all paperwork accurately completed and distributed.

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  • U.S. Department of Energy ZERH Certification
  • EPA Indoor airPlus
  • RESNET Energy Smart
  • U.S. Department of Energy ZERH Certification
  • U.S. Department of Energy Award Winner
  • EPA Indoor airPlus
  • WaterSense Partner
  • U.S. Environmental Protection Agency Award Winner
  • 2019 Energy Star Partner Of The Year Sustained Excellence Award
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. Construction by MHI Residential Inc, ROC #149764, #327821 or Mosaic Construction of Arizona LLC ROC #323883 | Prices, plans, options, and materials are subject to change without notice. Optional upgrades are offered at additional cost. Renderings and home photography are artist representations and may vary from the final product. Room diminsions are approximate to base floor plan. Homesite premiums may apply. All promotional, marketing, and advertising estimates, including and not limited to, claims related to energy savings or performance, utility bills, tax incentives, available features, and related certifications, may vary by community and are subject to change without notice.
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Solar Included FREE
Sign a contract before June 30 and get solar included on your iON Series home no charge bringing your HERS rating to 25 and significantly lowering your energy bills. Contact one of our experienced sales representatives for details.
*Promotion valid only in connection with new home purchase agreements on or before June 30, 2020 and may not be available on inventory homes for sale. Mandalay reserves the right to cancel or change this promotion at any time, without prior notice or obligation. Promotion cannot be combined with any other promotion or incentive without Mandalay's approval.
Upgrade to iON ZERO FREE
Sign a contract before June 30 and upgrade to iON ZERO at no charge. iON ZERO virtually eliminates your energy costs by bringing your new Mandalay home at or near HERS 0 by adding additional solar panels. Contact one of our experienced sales representatives for details.
*Promotion valid only in connection with new home purchase agreements on or before June 30, 2020 and may not be available on inventory homes for sale. Mandalay reserves the right to cancel or change this promotion at any time, without prior notice or obligation. Promotion cannot be combined with any other promotion or incentive without Mandalay's approval.
GET $7500 TOWARDS iON PLUS OR DESIGN STUDIO UPGRADES!
Sign a contract today and get $7500 towards the iON PLUS Energy Storage upgrade OR the your Design Studio selections.
*Promotion valid only in connection with new home purchase agreements on or after April 16, 2020, or until further notice, at select communities. Promotion is provided in the form of a credit towards the purchase price of either the iON PLUS upgrade or Design Studio selection upgrades. Mandalay reserves the right to cancel or change this promotion at any time, without prior notice or obligation. Promotion cannot be combined with any other promotion or incentive without Mandalay's approval.
Home Start & Delivery
While we cannot guarantee the exact your new Mandalay home will be completed* our improved build processes let us get pretty close. Ask your sales rep for details.
*Start and delivery dates represented here are estimated based on current cycle times. They are estimates only and do not account for weekends or holidays. These estimate may be adjusted at any time prior to contract. Actual start and delivery may be affected by conditions, including but not limited to, weather, customer change orders, industry trends, material availability, and product availability.
This home is eligible for energy tax rebates.

Installation of renewable energy and energy storage is eligible for state and/or federal tax rebates. Availability and rebate amounts are subject to change. Learn more about state and federal tax rebates in your area visit WWW.DSIREUSA.ORG

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